Question 1

Can I return a product ?

Accepted Answer

Yes, we accept returns within 30 days of purchase, provided the items are unworn, unwashed, and in their original packaging with tags attached.

Question 2

Can I cancel or change my order after placing it?

Accepted Answer

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer support team as soon as possible to request changes or cancellation. Once the order is processed and shipped, it cannot be changed or canceled.

Question 3

What is your return and exchange policy?

Accepted Answer

We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Once we receive your returned item, we’ll process your refund or exchange within 3-5 business days.

Question 4

How can I track my order?

Accepted Answer

Once your order is shipped, you’ll receive an email with a tracking number and a link to track your package in real time. You can also log in to your account on our website to view your order status and track your shipment.

Question 5

What materials are your clothes made from?

Accepted Answer

We use a range of high-quality materials to ensure comfort and durability. Our collection includes soft cotton, breathable linen, and cozy blends designed to suit every style. Each product page includes detailed fabric information so you can see exactly what your item is made of.

Question 6

How can I contact customer support?

Accepted Answer

You can reach out to us via email at [support@yourstore.com]() or call our helpline at [your phone number]. We’re also available on live chat for quick help during business hours.

FAQ